How do I set up Gong MCP with Ravenala?

Click the Connect button in Ravenala's top right corner, authenticate with your Gong credentials, and you're ready to chat. The setup process takes under two minutes and requires no technical configuration or API knowledge.

Which LLMs work with Gong Connector?

Gong MCP works with all major LLMs including GPT-4, Claude, Gemini, and others. Ravenala's universal compatibility means you can switch between AI models while maintaining the same Gong data access and functionality.

Can I analyze call transcripts through natural language?

Absolutely. Ask questions like 'What pain points came up in today's discovery calls?' or 'Show me competitive mentions from this week's demos' and get instant insights from your Gong call data.

Is my Gong data secure when using Gong AI integration?

Yes, all data transmission follows enterprise security standards. Your Gong data remains encrypted and access is controlled through your existing Gong permissions. No data is stored outside your authorized systems.

What Gong features can I access through chat?

Access call recordings, transcripts, deal insights, pipeline analysis, coaching scorecards, and competitive intelligence. If it's in Gong, you can query it conversationally through your connected LLM interface.

Do I need Gong admin permissions for MCP setup?

You only need the same Gong access permissions you currently have. The MCP connection respects your existing role-based access controls, so you'll see the same data through chat as in Gong's interface.

Can I generate reports using Gong MCP?

Yes, request custom reports through natural language. Ask for 'Weekly win rate analysis by rep' or 'Competitive loss reasons this quarter' and receive formatted insights without navigating Gong's reporting interface.

How does Gong Connector handle multiple team members?

Each team member connects their individual Gong account, maintaining personalized access and permissions. Teams can collaborate on shared insights while preserving data security and role-appropriate access levels throughout the organization.

What happens if my Gong connection expires?

Ravenala monitors connection health and prompts re-authentication when needed. Simply re-authenticate through the same Connect button process, and your chat history and preferences remain intact for seamless continued usage.

Can I use Gong AI for real-time call coaching?

While live call analysis requires Gong's native features, you can quickly analyze completed calls for immediate coaching. Ask 'How did my last call perform?' for instant feedback and improvement suggestions.

Gong

Connect

Tools

Use cases

Summarize the last Gong call meeting

View more use cases

Pair Gong with AI models (LLMs)

ChatGPT

By OpenAI

Grok

By xAI

Gemini

By Google

Sonar

By Anthropic

Details

Installs

More than 1000

Actions

Triggers

Website

https://gong.io

Your guide for Gong

Overview

Transform your sales conversations into actionable insights with Gong MCP, the seamless bridge connecting your revenue intelligence platform to any LLM through Ravenala's intuitive chat interface. Skip the complex integrations and dashboard juggling: simply chat naturally to analyze call transcripts, extract deal insights, and generate follow-up strategies in seconds.

Whether you're coaching reps, analyzing win rates, or identifying pipeline risks, Gong MCP eliminates the friction between your data and AI-powered analysis. Connect once, chat forever with any LLM of your choice, from GPT-4 to Claude, all while keeping your precious Gong data secure and your workflow lightning-fast.

How to connect Gong MCP

Getting started with Gong MCP is refreshingly simple: click on the Connect button on the top right, follow the steps to authenticate with your Gong account, then you're ready to start a new chat and use Gong tools. The entire setup takes under two minutes, no technical expertise required.

Once connected, unleash the power of conversational AI on your sales data. Ask questions like 'Show me deals at risk this quarter' or 'What objections came up in yesterday's calls?' Your LLM instantly accesses Gong's insights, turning complex queries into clear, actionable responses.

Top benefits of using Gong through chat

Instant Call Analysis Through Chat

Skip the dashboard maze and ask direct questions about your calls. 'What were the key objections in John's demo yesterday?' gets you transcript highlights, sentiment analysis, and next steps faster than clicking through multiple Gong screens.

AI-Powered Deal Risk Assessment

Turn deal reviews into natural conversations. Simply ask 'Which deals in my pipeline show buyer disengagement?' and get instant analysis of talk time ratios, engagement scores, and recommended actions without manual report generation.

Automated Coaching Insights

Transform rep coaching from tedious to targeted. Ask 'What discovery questions did Sarah miss this week?' and receive specific examples from call recordings with improvement suggestions, making coaching conversations more focused and effective.

Gong

Tools

add-call-media-v2-calls-id-mediaAdds a call media, recorded by a telephony system (pbx) or other media recording facility.

add-call-media-v2-calls-id-media

add-new-call-v2-callsWhen using this endpoint, either provide a downloadmediaurl or use the returned callid in a follow-up request to /v2/calls/{id}/media to upload the media file.

add-new-call-v2-calls

aggregate-activity-by-period-via-apiLists the aggregated activity of multiple users within the Gong system for each time period within the defined date range.

aggregate-activity-by-period-via-api

aggregate-user-activity-statisticsLists the activity of multiple users within the Gong system during a defined period.

aggregate-user-activity-statistics

assign-prospects-to-flowUse this endpoint to assign a number of prospects to a flow.

assign-prospects-to-flow

create-activity-scorecards-reportRetrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users.

create-activity-scorecards-report

create-a-new-gong-meeting-v2-meetingsWhen accessed through a bearer token authorization method, this endpoint requires the scope 'API:meetings:user:create'.

create-a-new-gong-meeting-v2-meetings

create-permission-profile-v2-permission-profileCreate a permission profile in a given workspace.

create-permission-profile-v2-permission-profile

data-privacy-for-phone-numberShows the elements in the Gong system that reference the given phone number.

data-privacy-for-phone-number

delete-a-generic-crm-integration-v2-crm-integrationsDeletes an existing crm integration from the Gong platform.

delete-a-generic-crm-integration-v2-crm-integrations

delete-a-gong-meeting-v2-meetingsWhen accessed through a bearer token authorization method, this endpoint requires the scope 'API:meetings:user:delete'.

delete-a-gong-meeting-v2-meetings

delete-users-from-call-access-listRemove individual user access from calls.

delete-users-from-call-access-list

erase-data-for-email-addressGiven an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address.

erase-data-for-email-address

erase-data-for-phone-numberGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.

erase-data-for-phone-number

fetch-all-permission-profilesReturns a list of all permission profiles.

fetch-all-permission-profiles

get-crm-integration-details<style>.

get-crm-integration-details

get-crm-objects-v2-crm-entitiesRetrieves crm entities from the Gong platform.

get-crm-objects-v2-crm-entities

get-permission-profileReturns a permission profile.

get-permission-profile

get-request-status-v2-crm-request-statusThe getcrmrequeststatus endpoint retrieves the current status of crm integration requests in the Gong platform.

get-request-status-v2-crm-request-status

list-all-coaching-metrics-v2-coachingList all of the coaching metrics of a manager.

list-all-coaching-metrics-v2-coaching

list-all-company-workspaces-v2-workspacesReturns a list of all workspaces including their details.

list-all-company-workspaces-v2-workspaces

list-all-users-v2-usersList all of the company's users.

list-all-users-v2-users

list-flows-for-crm-prospectsGet the Gong engage flows assigned to the given prospects.

list-flows-for-crm-prospects

list-folder-callsGiven a folder id, this endpoint retrieves a list of calls in it.

list-folder-calls

list-gong-engage-flows-v2-flowsEngage flows have the following visibility types: * company: visible to everyone in the company, can only be edited by users with edit permissions.

list-gong-engage-flows-v2-flows

list-schema-fields-v2-crm-entity-schemaRetrieves the comprehensive schema of crm entities in the Gong platform.

list-schema-fields-v2-crm-entity-schema

list-users-by-filter-v2-users-extensiveList multiple users.

list-users-by-filter-v2-users-extensive

manage-user-call-accessReturns a list of users who have received individual access to calls through the API.

manage-user-call-access

post-a-digital-interaction-v2-digital-interactionWhen accessed through a bearer token authorization method, this endpoint requires the scope 'API:digital-interactions:write'.

post-a-digital-interaction-v2-digital-interaction

post-day-by-day-activity-statsRetrieve the daily activity of multiple users within the Gong system for a range of dates.

post-day-by-day-activity-stats

post-interaction-filter-statsReturns interaction stats for users based on calls that have whisper turned on.

post-interaction-filter-stats

post-meeting-integration-statusWhen accessed through a bearer token authorization method, this endpoint requires the scope 'API:meetings:integration:status'.

post-meeting-integration-status

register-crm-integrationUpdates an existing crm integration in the Gong platform.

register-crm-integration

report-content-viewed-event

report-custom-engagement-event

retrieve-call-data-by-date-range-v2-callsList calls that took place during a specified date range.

retrieve-call-data-by-date-range-v2-calls

retrieve-data-for-a-specific-call-v2-calls-idRetrieve data for a specific call.

retrieve-data-for-a-specific-call-v2-calls-id

retrieve-data-privacy-info-for-email-addressShows the elements in the Gong system that reference the given email address.

retrieve-data-privacy-info-for-email-address

retrieve-filtered-call-detailsLists detailed call data for calls that took place during a specified date range, have specified call ids or hosted by specified users.

retrieve-filtered-call-details

retrieve-library-folders-v2-library-foldersUse this endpoint to retrieve a list of public library folders.

retrieve-library-folders-v2-library-folders