Question 1

How does Shopify MCP work with different LLMs?

Accepted Answer

Shopify MCP uses the Model Context Protocol to work universally with ChatGPT, Claude, Gemini, or any LLM. The connector translates your natural language requests into Shopify API calls, ensuring consistent functionality across all supported language models.

Question 2

What Shopify data can I access through chat?

Accepted Answer

Access all your Shopify store data including products, orders, customers, inventory, analytics, and settings. The connector supports read and write operations, allowing you to both query information and make updates through conversational commands.

Question 3

Is the Shopify Connector secure for my store data?

Accepted Answer

Yes, the connection uses Shopify's official OAuth authentication system with encrypted data transmission. Your store credentials are never stored, and all API calls follow Shopify's security protocols to protect your business information.

Question 4

Can I use Shopify AI for inventory management?

Accepted Answer

Absolutely! Ask about stock levels, set reorder alerts, update quantities, and track inventory trends through natural conversation. The AI can help identify low-stock items, suggest reorder quantities, and automate inventory-related tasks.

Question 5

Do I need coding skills to use the Shopify MCP?

Accepted Answer

No coding required! The integration is designed for non-technical users. Simply connect your account and start chatting. The AI handles all the technical complexity, translating your requests into proper Shopify API calls automatically.

Question 6

How quickly does the Shopify connection update data?

Accepted Answer

Data updates happen in real-time through Shopify's live API. When you query information or make changes, you're accessing current store data. Updates you make through chat appear immediately in your Shopify dashboard.

Question 7

Can multiple team members use the same Shopify MCP?

Accepted Answer

Yes, Ravenala supports team collaboration with role-based access controls. Multiple team members can chat with your Shopify data simultaneously, with permissions managed through your Shopify admin settings to ensure appropriate access levels.

Question 8

What happens if my Shopify plan changes?

Accepted Answer

The MCP connector automatically adapts to your current Shopify plan limitations and available features. If you upgrade or downgrade your plan, the connector continues working within your plan's API limits and feature set.

Question 9

Can I export data from Shopify through the chat interface?

Accepted Answer

Yes, you can request data exports in various formats including CSV, JSON, or formatted reports. Ask for customer lists, product catalogs, or sales reports, and the AI will generate downloadable files with your requested data.

Question 10

Does the Shopify MCP work with Shopify Plus stores?

Accepted Answer

Absolutely! The connector fully supports Shopify Plus accounts and takes advantage of advanced features like Flow, Scripts, and enhanced API limits. Plus store owners get access to more powerful automation capabilities through chat.

Shopify

Tools

add-product-to-collectionAdds a product to an existing *custom collection*, optionally specifying its `position` if the collection is manually sorted.

add-product-to-collection

count-product-imagesRetrieves the total count of images for a Shopify product, useful for inventory management or display logic; the provided `product id` must exist in the store.

count-product-images

create-custom-collectionCreates a new custom collection in a Shopify store, requiring a unique title for manually curated product groupings (e.

create-custom-collection

create-customerTool to create a new customer in Shopify.

create-customer

create-orderCreates a new order in Shopify, typically requiring line items; if `customer id` is provided, it must correspond to an existing customer.

create-order

create-productCreates a new product in a Shopify store; a product title is generally required.

create-product

create-product-imageTool to create a new product image for a given product.

create-product-image

create-product-metafieldCreates a new metafield for a specific Shopify product.

create-product-metafield

delete-custom-collectionPermanently deletes a custom collection from a Shopify store using its `collection id`; this action is irreversible and requires a valid, existing `collection id`.

delete-custom-collection

delete-productDeletes a specific, existing product from a Shopify store using its unique product id; this action is irreversible.

delete-product

delete-product-imageDeletes a specific image from a product in Shopify, requiring the `product id` of an existing product and the `image id` of an image currently associated with that product.

delete-product-image

delete-product-metafieldDeletes a specific metafield from a Shopify product using the product id and metafield id.

delete-product-metafield

get-all-customersRetrieves customer records from a Shopify store, with options for filtering, selecting specific fields, and paginating through the results.

get-all-customers

get-collection-by-idRetrieves a specific Shopify collection by its `collection id`, optionally filtering returned data to specified `fields`.

get-collection-by-id

get-collectsRetrieves a list of collects from a Shopify store, where a collect links a product to a custom collection.

get-collects

get-collects-countRetrieves the total count of collects (product-to-collection associations) in a Shopify store.

get-collects-count

get-custom-collectionsRetrieves a list of custom collections from a Shopify store, optionally filtered by ids, product id, or handle.

get-custom-collections

get-custom-collections-countRetrieves the total number of custom collections in a Shopify store.

get-custom-collections-count

get-customerRetrieves detailed information for a specific customer from a Shopify store, provided their valid and existing `customer id`.

get-customer

get-customer-ordersRetrieves all orders for a specific, existing customer in Shopify using their unique customer id.

get-customer-orders

get-order-listRetrieves a list of orders from Shopify using default API settings and filters.

get-order-list

get-ordersby-idRetrieves a specific Shopify order by its unique id, which must correspond to an existing order.

get-ordersby-id

get-productRetrieves details for an existing Shopify product using its unique product id.

get-product

get-product-imageRetrieves detailed information for a specific product image, identified by its id and its associated product id, from a Shopify store.

get-product-image

get-product-imagesRetrieves all images for a Shopify product, specified by its `product id` which must correspond to an existing product.

get-product-images

get-product-metafieldRetrieves a specific metafield for a Shopify product using the product id and metafield id.

get-product-metafield

get-product-metafieldsRetrieves all metafields for a specific Shopify product.

get-product-metafields

get-productsRetrieves a list of products from a Shopify store.

get-products

get-products-countRetrieves the total, unfiltered count of all products in a Shopify store.

get-products-count

get-products-in-collectionRetrieves all products within a specified Shopify collection, requiring a valid `collection id`.

get-products-in-collection

get-shop-detailsRetrieves comprehensive administrative information about the authenticated Shopify store, as defined by the Shopify API.

get-shop-details

shopify-graph-ql-queryExecutes a graphql query against the Shopify admin API.

shopify-graph-ql-query

update-orderUpdates the phone number for an existing Shopify order, identified by its id; pass `phone=none` to remove the current phone number.

update-order

update-product-metafieldUpdates an existing metafield for a specific Shopify product.

update-product-metafield

Pair Shopify with AI models (LLMs)

ChatGPT

Grok

Gemini

Sonar

Claude Sonnet

Claude Opus

Mistral

DeepSeek Chat

Llama